Forward America Privacy Policy

Forward America has established this policy as part of our firm commitment to protecting the privacy of its members and customers.
  • Forward America does not use or disclose information that identifies a specific user without the user's permission, except in conjunction with delivery of email or other information when performing a requested service (such as email forwarding) or as needed to maintain the user's account or give notice of changes to Forward America services.
  • Forward America will release individual information only if the customer gives their consent or when we are required to do so by law or other regulatory authority.
  • Forward America will limit the information we collect about customers to what is needed to accurately provide products and services requested by our customers.
  • Only those employees needed to carry out the business functions may have access to information on individual Forward America customers. We employ security techniques to safeguard our customer information.
  • Forward America requires each employee to make a strong commitment to consumer privacy. Each employee has a personal responsibility for maintaining customer confidence in Forward America. We train each employee on the Forward America Privacy Policy, and those violating these principles will be subject to disciplinary action, including dismissal in appropriate cases.
The following describes the information gathering and dissemination practices for the website at http://www.ForwardAmerica.com.
  • The IP address that connects each computer to the Internet is used at this site to help diagnose problems, and to administer our Web site.
  • This site uses cookies to keep track of your account, if your browser supports this mechanism. Cookies are used to better deliver content specific to your use of the web site. There is additional detail on cookies, if you want to understand more about this issue.
  • Opening an account at this site requires users to enter contact information (such as name and email address). This is used to contact customers as required to maintain the service and give notice of any changes to our services. Credit card information that is collected is used to charge the user for products and services that they request. Email account passwords are only used to access mail at the user's old address, in order to forward it to their new address.
Forward America will employ rigorous technology and employee practices to ensure the highest possible standards of accuracy, completeness, and timeliness. This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

Forward America will be aggressive in terminating accounts of users who violate Forward America's Terms Of Service.

If we must deny a consumer's application for service or terminate an account, in cases other than fraud, we will provide upon request the reasons, nature, substance, and information Forward America used in the decision.

Account Corrections and Updates

Customers may review and update or correct their account information at anytime by using a web browser to sign on at the Forward America web site or by sending an email message, as follows:
  • On the web, visit: http://www.ForwardAmerica.com/forms/login.html
  • Or, send mail to: NewSupport (at) ForwardAmerica.com

    • Contacting Forward America

    If you have any questions about this privacy statement, the practices at this site, or your dealings with this Web site, please send mail to: NewSupport (at) ForwardAmerica.com, or contact us by phone, fax, or postal mail.